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Mike Lofaro Sun, Oct 12, 2014 @ 09:49 PM 1 min read

Certainteed = Certainly Satisfied

We take great pride that our business is 80% referrals. Often we receive letters from our customers, and we truly appreciate them taking the time to let us know how we’re doing. Thought we would share one of them with you.

Dear Mike,

I wanted to thank you for taking the time to answer my many questions about our roof project. We have never had to address such a big part of our home and your patience with our lack of knowledge was greatly appreciated. The Certainteed Landmark shingles you recommended look outstanding. I cannot believe what a difference it makes to the appearance of our home. In the age of googling, I was happy to see after doing some research that the Landmark shingles were rated so highly. The warranty they offer made our decision easier, knowing the product will last for decades to come.

Your crew was exceptional. Always happy to answer questions, they worked diligently as if it were their home. The guys were very careful with the removal of the old roofing. I was truly surprised and impressed with the way they kept what could be a colossal mess, very orderly. They were conscientious of my hanging plants and yard nick-knacks…returning everything to its original spot.

What seemed such an epic task was handled adeptly…and expertly. Please know I will be sure to recommend Berkeley Exteriors to any of our friends looking to tackle a roofing, siding, windows, doors or gutters project on their home. We already are eyeing the siding for a future project so I’ll certainly be speaking to you in the spring.

Please be sure to thank the guys again for me. My roof looks great! Thank you again!

Sincerely,

Penny Boland

 

Receiving letters like this really means a great deal to us. Knowing our customers are happy with our products, and most especially our crew lets us know we are doing it right.

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